Email-account.manager@upscaleoutfits.com
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Welcome to www.upscaleoutfits.com (hereinafter referred to as the “Website”). Below is a detailed description of our shipping policy. Please read these terms carefully before placing an order.

  1. Shipping Methods
    We provide customers with a variety of shipping methods to meet different needs and time requirements. The available shipping methods include:

Standard Shipping: Suitable for most orders, usually delivered within 5 business days.
Expedited Shipping: For faster delivery, you can choose this option, and the order is usually delivered within 2 business days.
International Shipping: For international orders, we provide a variety of shipping options. The specific shipping time depends on the destination and is usually delivered within 10 business days.

  1. Shipping Companies
    We work with several well-known shipping companies to ensure that your order is delivered to you safely and quickly. These shipping companies include:

FedEx: Provides fast and reliable domestic and international shipping services.
UPS: Provides customers with a variety of shipping options with its efficient logistics network.
DHL: Focuses on international transportation and can provide high-quality services to customers worldwide.
China Post: Provides affordable shipping options for small domestic packages.

  1. Shipping costs
    Shipping costs will vary depending on the shipping method you choose, the weight of your order, and the distance of the delivery address. You can view specific shipping cost estimates on the checkout page.
  2. Order processing time
    We will process your order as soon as possible within business days (excluding weekends and holidays) after payment is confirmed. Once processed, you will receive an email with tracking information.
  3. Order tracking
    Once your order is shipped, you will receive a confirmation email with a tracking number. You can use the tracking number to track the status of your package on the website of the selected shipping company.
  4. Shipping restrictions
    Please note that some items may not be delivered to certain areas due to regulations or shipping company policy restrictions. If you cannot select certain shipping options at checkout, it may be due to restrictions on the address you selected.
  5. Damage and loss
    If your order is damaged or lost during transportation, please contact us immediately. We will assist you in coordinating claims with the shipping company to ensure that you get a satisfactory solution.

If you have any questions about our shipping policy, please feel free to contact us through the Contact Us page of our website. Thank you for choosing www.upscaleoutfits.com, and have a happy shopping!

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