Welcome to www.upscaleoutfits.com (hereinafter referred to as the “Website”). Before you use the services of this Website, please read the following terms and conditions (hereinafter referred to as the “Terms”) carefully. By accessing or using this Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use this Website.
- FAQ
1.1 How do I register an account?
You can complete the account registration by clicking the “Register” button in the upper right corner of the website homepage, filling in the required information and submitting it.
1.2 How do I modify my account information?
After logging into your account, you can modify your personal information, including name, address and contact information, in the “Account Settings”.
1.3 How do I check the status of my order?
You can log in to your account and go to the “My Orders” page to check the status of your current order, including processing and shipping information.
- Refund and Return Policy
2.1 How do I request a refund?
If you need to request a refund, please contact our customer service team and provide your order number and the reason for the refund. We will review it after receiving the request.
2.2 What is the return period?
You can return items within 30 days of receiving them. Items must be unused and come with the original packaging and receipt.
- Payment Methods
3.1 What payment methods does the Website support?
The Website accepts a variety of payment methods, including credit cards, debit cards, and other electronic payment methods (such as PayPal). You can view all available payment options on the checkout page.
3.2 Is it safe to pay for your order?
We use industry-standard encryption technology to protect your payment information and ensure the security of the transaction process.
- Customer Service
4.1 How to contact Customer Service?
You can find the contact information for Customer Service through the “Contact Us” page on the Website, or contact us by email. Our Customer Service team will respond to you within 24 hours.
4.2 What are the customer service hours?
Our customer service team is available from 9 am to 5 pm (UTC+8), Monday to Friday, excluding holidays.
- Website Use
5.1 How can I ensure the security of my information on the Website?
Please do not share your account information with other users and change your password regularly to protect your privacy and account security.
5.2 Does the website use cookies?
Yes, we use cookies to improve the user experience. If you wish to disable cookies, please adjust it in your browser settings, but this may affect your experience of using the website.
- Modification of Terms
These Terms may be updated from time to time. New terms will be posted on this website and will take effect immediately. Please check back regularly to stay informed of the terms. - Applicable Law
These Terms shall be governed by and interpreted in accordance with the laws of the place where you are accessing this website.
Thank you for using www.upscaleoutfits.com. If you have any questions, please feel free to contact us!
